Claim This - RMA Request Form

Please fill out the online form below if you need to return an item. Please do the best you can when filling out the form - the more accurate the information, the faster we are able to process the RMA Request. Our support staff will follow up with you by e-mail, normally within 1-3 business days. Please DO NOT send your item back before being issued an RMA number! This RMA number ensures that your return will be checked into our system and processed properly. If you send it back without pre-authorization, your package may be lost. All RMA requests without RMA numbers will not be processed.

Item Description (e.g.: Samsung Hard Drive) Please enter a brief description of the product.
Item Quantity
Date of Purchase Format: MM/DD/YYYY
Your Full Name
E-mail Please double check to be sure this is a working and current e-mail address.
Street Address
Address (PO Box, Apt) (optional)
City
State:
ZIP/Postal Code:
Phone Number:
Replacement or Refund: Replace Refund
Problem Description (Please be specific):
Terms and Conditions
PLEASE READ EVERYTHING BELOW before clicking the SUBMIT button below.
  • 90-Day Limited Replacement Only Warranty (unless otherwise stated) Does not include Manufacturer Warranty items.
  • Replacements for Same Item Only, No refunds. (exceptions do apply)
  • Warranty begins on shipping date
  • Manufacturer's Warranty items are covered only by the manufacturer (DOA 7 Day)
  • "As Is" items have no warranty, and are non-refundable and non-replaceable
  • ClaimThis will issue only replacements for defective items that are within the replacement-only warranty period, No Refunds. (exceptions do apply)
  • Return shipping costs(as stated in the item listing) will be at customer's expense except in the case of a defective item or our error. We do not reimburse shipping costs.
  • Items being returned must be in original packaging with all disks, manuals, registration cards, etc.
  • RMA forms partially filled out or without detailed description of the problem may delay your return
  • Any required information you do not have(such as invoice number or SKU) please fill in the blank with N/A. Do not leave any required fields blank or the form will not submit
  • Physical Damages to unit during return transit voids any warranties. Insurance for all packages is recommended.
  • Please be sure to add rma@claimthis.com to your white list or address book to ensure delivery and avoid it getting caught in your SPAM filter or going directly to your TRASH.
  • *Please note* The refund/replacement process will take between 1-5 business days (in rare cases, more) from the day we receive your item.
I agree to the above Terms and Conditions.

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